Hello Terry,
Thank you for taking the time to leave a review and for sharing your feedback on the ball relocation arm. We appreciate you bringing your experience to our attention.
I wanted to provide a bit of context that may help explain what you’re seeing. When a phone (or any accessory) is mounted farther away from the Direct Fit bracket’s attachment point, the added distance creates a longer lever arm. As that lever arm increases, even small movements or vibrations from the vehicle can be amplified at the end of the mount. This can result in more noticeable vibration compared to a setup where the phone is mounted closer to the base.
The relocation arm is designed to give users more flexibility in positioning, but depending on phone size, weight, and how far the arm is extended, some increase in vibration can occur—especially on rough roads.
